Return & Refund Policy

Last Updated: July 30, 2025

Thank you for shopping at SAMATT.

We want you to be satisfied with your purchase. If you are not completely happy, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all accessories and documentation, if applicable.

Certain items cannot be returned, including:

• Gift cards.
• Personalized or custom-made products.
• Final sale or clearance items.
• Products damaged due to misuse.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your payment provider.

Original shipping costs are non-refundable unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact

If you have any questions regarding returns or refunds, please contact our customer support team.