Shipping Policy

Last Updated: July 22, 2026

Thank you for shopping with SAMATT.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed. Orders are not processed on weekends or public holidays.

Shipping Times

Estimated delivery times are:

• United States: 5–10 business days
• Canada: 5–12 business days
• Europe: 5–12 business days
• Australia & New Zealand: 7–15 business days
• Rest of the World: 7–20 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the selected shipping method.

From time to time, SAMATT may offer free shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, if available.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local authorities. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. SAMATT is not responsible for orders shipped to an incorrect address provided by the customer.